Verified isn't a badge. It's the whole platform.
Every carer passes the same multi-layer checks before they ever appear in search.
Aadhaar e-KYC
Identity verified in real time via UIDAI API. Not self-declared. Machine-confirmed before profile goes live.
Police & Background Check
Criminal background check via AuthBridge and BetterPlace before first booking. Re-screened annually.
Credential Verification
Qualification certificates cross-checked against issuing institutions. Nursing registrations verified against INC and State Nursing Councils. RCI confirmed for speech/audiology/clinical psychology.
BookMyCarer Certified
Platform competency test — practical + theoretical. Awarded after 10 verified engagements. A credential, not a warranty.
The Trust Guarantee
If your booked carer doesn't arrive, or care falls below the standard agreed at booking, we will replace your carer within 2 hours or refund your booking in full. Backed by our insurance partner — not just a promise.
Female Carer Safety Programme
In-app SOS / panic button
GPS location shared with family during visits
Verified families only — family Aadhaar checked before carer address shared
24/7 carer support helpline
Data & Privacy
- Aadhaar data not stored — verification is a real-time API call only.
- Payment data PCI-DSS compliant via Razorpay.
- ABHA health data encrypted end-to-end.
- Compliant with India's Digital Personal Data Protection Act (DPDP) 2023.
